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| Customer Reviews: | | Average Customer Review: ( 173 customer reviews )
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Most Helpful Customer Reviews
78 of 82 found the following review helpful:
 Rock-Solid Router Mar 15, 2007
By Thomas L. Ford
I was using a Linksys wired router/switch for a few years. I was constantly losing VPN connection and having to re-connect. I put in VOIP (Vonage) phone and had to restart every 3 hours. I thought I had cable modem problems, network problems, config. problems on router. Finally, I ordered the D-Link EBR-2310 (because it was very inexpensive). I took it out of the box, plugged it in, connected my (4) network cables including a wireless connection. In 6 weeks I have not had a single connection problem. WHAT A DIFFERENCE! - highly recommended.
24 of 25 found the following review helpful:
 Only thing worse was the tech support Aug 08, 2008
By R. Fox
This router might make a good frisbee, but as a router it is an unspeakable piece of dog doo. Right out of the box, it intermittently dropped Internet connections for minutes at a time. Going through the installation process with the included CD, it informed me that I did "not have the correct router". Silly me. As for tech support, you would be hard-pressed to find support as bad as D-Link's. After navigating a mighty oak of a phone tree and a 20-minute wait, you'll find yourself talking to someone on the other side of the planet who learned English watching Rocky IV. Throw in a connection that sounds like two tin cans and long piece of yarn, and you're in for one frustrating phone call. No, make that many frustrating phone calls because you won't get any useful help on the first several calls, if ever. Some of the expert advice I received after describing my problem included, "Buy a faster cable modem" and "Call your internet provider for help." Uh, thank you? Moving up to a "level 2" technician resulted in a crankier support person who was equally clueless. The stinkiness of this router is only surpassed by its tech support. It'll be a chilly day in H-E-double toothpicks before I ever buy a D-Link product again.
28 of 31 found the following review helpful:
 Plays well with the Mac May 30, 2007
By Richard Glantz
Although the box doesn't say so, this unit does set up and run with the Mac. Just ignore the Setup Wizard on the CD and most of the 66-page manual on the CD. To set up the router, connect the unit to your Mac using the thoughtfully included Ethernet cable, be sure you are NOT connected to the Internet, power up the router and your Mac, [...]. The router will self-configure, asking you to change the password if you so choose. Piece of cake.
If the box had contained just one slip of paper recapitulating the above for non-Windows users, I would have saved considerable time searching for MAC addresses, DNS adressses, and IP addresses that the router actually finds all by itself; and I would have rated it 5 stars.
55 of 65 found the following review helpful:
 Poor Mac Documentation : Mac Installation Guide Below Jul 10, 2008
By Arnim Zola
I'd give this 4 stars but I've deducted 1 star for the bad Mac setup documentation.
GRIPES FIRST:
Right out of the box some of the router ports are covered up telling the user to read the documentation first. If that's so critical, why is this setup poor for Mac users? The set-up wizard on the CD-Rom DOES NOT work for Macs. The CD-Rom sleeve tells Mac (and Linux) users to find the documentation in the bin\docs folder of the CD-Rom. The problem there is there isn't a "docs" folder inside the "bin" folder. But there is a "docs" folder outside the "bin" folder, inside you'll find a PDF manual that's for all platforms, and not just Macs. This PDF manual does not step you through connecting your network. It's more for reference after your network is set up. No special mention of Mac set up is mentioned in the PDF.
So for Mac users, here's a quick guide. The instructions are from the BACKSIDE of the flimsy, 1-sheet Quick Router Set Up Guide. The front side isn't that helpful as it refers to WIRELESS routers and this is a WIRED router. Since there is no mention of WIRED routers on the front side of the Quick Router Set Up Guide, it almost seems like they inserted the wrong guide in the box.
Turn to the BACKSIDE of the Quick Router Set Up Guide and follow my paraphrased steps :
1. Unplug the power from your Modem.
2. Assuming your Mac had been connected directly to the Modem before, unplug the ethernet cable from the back of your Mac and plug that cable to the Blue port labeled "1". This connects your Mac to the Router.
3. Use the ethernet cable supplied in the router box and use it to connect your Modem to the "internet" port of the Router.
4. Plug the power cord into the Modem.
5. Plug the power cord into the Router.
6. Reboot your computer. That's it. If you want to plug additional computers, just plug additional ethernet cables from the router to your other computers (No additional ethernet cables included). You won't need to repeat the previous steps though you will need to reboot your additional computers.
7. If you want to change the default password of your router, open up a web browser and go to http://192.168.0.1 and in the login page, your username is "admin" and your default password is blank (i.e. don't type in anything) and click to log in. On the next page there is a link called "Tools". If you click on that, you can change the Router's password. If you do this, be sure to write it down somewhere.
ADDITIONAL COMMENTS:
- The form of the Router is nice and compact. The AC adaptor is also compact and not a brick plug but one of the narrower ones.
- The setup page (when you go to http://192.168.0.1) is nicer than the ones from Netgear. It's easier to navigate.
- This Router is supposed to have been tested for Xbox 360 connections as well.
- One gripe for Amazon is it listed the D-Link 5 Port SWITCH when I did a search for "router". So I had ordered the switch without thinking instead of this item. I'll need to return the Switch now that I have a real router.
8 of 8 found the following review helpful:
known performance problems Feb 11, 2010
By TomK
If you are a heavy user and/or have quite a few devices on your network, this router will drop packets. It will look like you are losing internet connectivity for 5-60 seconds occasionally. If you look at the router's log, it says it is dropping packets when the load gets heavy. This is a known problem with this product, and they have not done anything to fix it in year. AVOID. Mine is going to the recycle bin.
See all 173 customer reviews on Amazon.com
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