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| Customer Reviews: | | Average Customer Review: ( 14 customer reviews )
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Most Helpful Customer Reviews
12 of 12 found the following review helpful:
 Buyer Beware Jun 25, 2006
By Johnny Z.
I bought Pinnacle Studio version 8 three years ago...then I upgraded to version 9...then I upgraded to version 10. With each purcha$e I hoped that Pinnacle was fixing all the bugs in their product. Apparently, they have just kept feeding the beast.
Pros: When you create a finished product, you may have a wonderful DVD of little before seen family movies. You may succeed in creating a family treasure sure to make everyone cry with joy. Keep your movies short and simple and you will be happy (if you get the program to run). Another plus is the numerous free patches between major releases.
The cons: You will need a serious PC to use this product. 1GB RAM required (even though the box says 512MB). A 2+ Ghz CPU will be needed. Creating the product is exhausting. It is slow to load. It is buggy. It crashes. Lots of features that you see require an additional purchase.
Not for the faint hearted.
10 of 10 found the following review helpful:
 Stay Away Nov 17, 2006
By W.Ballou1
"Media Maniac"
I have 10.5 plus have downloaded the patch to make it 10.6 and it still doesn't work properly. I have had nothing but problems with this software. I find it disturbing that I paid 100 plus dollars for this software and I've had nothing but problems with it. Capturing the video was no problem. Editing it was slow and it kept locking up or shutting down completely. after spending hours trying to get the video editied I finally was able to complete an abridged version of the video. I made a movie and now it keeps locking up. I'll burn the movie and put it in my DVD and it'll lock up somewhere along the way so I burn another one and it locks up somewhere else when playing. I have burned about 12 DVD's and not one has worked from beginning to end without problems. The tech support is useless. My advice is to stay away from this video editing software. I have bought a competitor's software and now will start the entire process over.
7 of 7 found the following review helpful:
Buckle up. Nov 27, 2006
By P T
Because you will undoubtedly crash. Hard.
If you like wasting time, acid stomach, and throwing money away, then go right ahead and pick this little baby up. But if you're trying to actually make videos with your computer, then avoid Pinnacle at all costs.
Pinnacle Studio is appealing in its scope of features. This software would be a very decent product if it worked as advertised. But its inordinate amount of crashes have given the Pinnacle name a reputation it will likely suffer for years to come. The folks at Pinnacle have earned a reputation as producers of the world's most bug-laden video authoring software.
There are at least five better alternatives, at equally affordable prices. Avoid Pinnacle at all costs.
6 of 6 found the following review helpful:
CRASH! Oct 22, 2006
By Luis Hamburgh
I've worked with various Pinnacle Studio versions since last decade, and they've all had two things in common:
1. When the program works, it's superb.
2. The other 50% of the time, it crashes frequently, and hard!
For years, Pinnacle had designed the market's top, novice-affordable video editing/authoring platforms, but for some frustrating reason, they just can't seem to keep the bugs out. This verson is no exception.
Lately, the competition in this market has mushroomed, and there are better alternatives available for the same price. At last, others have emulated the Pinnacle platform while eliminating the work/creativity-killing bugs.
My advice? Shop around. Google the competition. But save yourself the frustration and steer away from anything Pinnacle.
5 of 5 found the following review helpful:
Pinnacle has bad customer service Sep 20, 2006
By margaurite
If you are upgrading from an earlier version to this one I would suggest NOT. Unless you want to purchase the transitions that you had in the previous version that will not work in the new version.
I purchased Studio 9 before then decided I'd upgrade to Version 10. After nearly completing my first production, I realized one of my transitions folders was missing (one that I had intended to use). I contacted Pinnacle Support, it is like they don't read what I am saying. I sent screen shots as well, but they continued to tell me the same thing over and over again. Telling me what to do to make the transitions work. I am pretty computer savvy, so this is not OE (operator error). After numerous emails I contacted their live chat support, where they tell me that some transitions I had in 9 will not work in 10. Funny that the other emails were telling me how to make it work and nothing about them not working. I feel like I downgraded, I spent $90 for a downgrade to something that doesn't have the same things that my previous version has. I would suggest you do not purchase this, much less anything from Pinnacle, unless you know 100% that you will never need to talk to their customer service for anything.
So I can purchase the effects that I had if I want them to work in my new software. That sounds right... NOT.
See all 14 customer reviews on Amazon.com
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